Bug:  Basemap layer is not added to map when using the Add Basemap dialog

相关信息
Article ID: 40446
Bug Id: NIM082479
Software:
ArcGIS - ArcEditor 10
ArcGIS - ArcInfo 10
ArcGIS - ArcView 10
Platforms:
Windows XP, Server 2003

BUG描述
When adding a basemap layer using the Add Basemap dialog from the Add Data menu, the basemap layer is not succesfully added to the map document.


Add Data from ArcGIS Online.


BUG原因
This is a known issue introduced with the File Menu Performance patch for Service Pack 3 and occurs at Service Packs 4 and 5. The problem occurs when the length of the Windows username exceeds 10-13 characters.
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EsriSupport

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解决方案
The layer is successfully downloaded from ArcGIS.com; however, it is not added to the map.

To add the layer to the map:
  1. Browse to My Documents > ArcGIS > Packages.
  2. Locate the folder with the same name as the basemap and a .lpk extension.Expand that folder and add the layer file to the map. 


创建及修改时间
Created: 7/10/2012

Last Modified: 7/26/2012
原文链接
http://support.esri.com/en/kno ... 40446

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