Error: Unable to save your settings at this time
【相关信息】
Article ID: 43703
Software:
ArcGIS Online Current
Platforms: N/A
【错误信息】
When attempting to save edits made to settings in an organizational account as an administrator, the following error is returned: "Unable to save your settings at this time."
【错误原因】
This issue occurs because of bad HTML formatting in the Organization Description dialog box. The problem is likely caused by HTML tags saved within the text format.
In some instances, users copy rich text formatting from a Microsoft Word document or other text applications, and paste it into the Organization Description dialog box. The action of copying and pasting from different applications may bring over incompatible text or tags that prevent altered settings from being saved successfully. When some text are copied directly from a webpage, changes are also not retained.
To identify bad HTML formatting, users can refer to the following demo from a third party validator, such as
Rich Text Editor.
Article ID: 43703
Software:
ArcGIS Online Current
Platforms: N/A
【错误信息】
When attempting to save edits made to settings in an organizational account as an administrator, the following error is returned: "Unable to save your settings at this time."
【错误原因】
This issue occurs because of bad HTML formatting in the Organization Description dialog box. The problem is likely caused by HTML tags saved within the text format.
In some instances, users copy rich text formatting from a Microsoft Word document or other text applications, and paste it into the Organization Description dialog box. The action of copying and pasting from different applications may bring over incompatible text or tags that prevent altered settings from being saved successfully. When some text are copied directly from a webpage, changes are also not retained.
Rich Text Editor.
1 个回复
EsriSupport
赞同来自:
Option 1 As the administrator, use Notepad or another text editor to copy and paste the text into the Organization Description dialog. 1. Navigate to My Organization > Edit Settings > General > Organization Description.
2. Copy the text and paste it into Notepad (or another text editor).
3. Click the 'View HTML Source' button. Delete all text in the Organization Description text box.
4. Copy the text from Notepad.
5. Replace the contents from Notepad into the Organization Description text box.
6. Click Save.
Option 2 Delete the text and manually type the text into the Organization Description dialog.
【创建及修改时间】
Created: 12/16/2014
Last Modified: 2/13/2015
【原文链接】
http://support.esri.com/en/kno ... 43703
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