FAQ:  What are some common issues encountered when authorizing licenses for ArcGIS Evaluation software?

相关信息
Article ID: 45046
Software:
ArcGIS - ArcEditor 10
ArcGIS - ArcInfo 10
ArcGIS for Desktop Advanced 10.2, 10.1, 10.2.1, 10.3, 10.3.1, 10.2.2
Esri CityEngine 2011.2, 2012.1
Platforms: N/A

问题描述
What are some common issues encountered when authorizing licenses for ArcGIS Evaluation software?
已邀请:

EsriSupport

赞同来自:

解决方案
Issue:
Error: -96

Cause/Description:
The user authorized a single-use EVA (Evaluation) license using the ArcGIS License Manager instead of the ArcGIS Administrator.

Solution:
1. Uninstall the License Manager. It is not needed for the Evaluation edition.
2. The EVA number must be activated at
the following web site.
Once activated, the license can be authorized by the following steps:



References:
GeoNet:
10.1 install error code 96?


Issue:
Error: 7109

Cause/Description:
The version of the software installed does not match the version of the EVA license number used; for example, version 10.1 is installed, but the version authorization number is for 10.0.

Solution:
Uninstall the installed version and install the version that matches the EVA license number.

References:

Error: 7109: Invalid Activation ID: ESU123456789-1020

Bug: CityEngine 2012.1 authorization fails with the error: 7109:Invalid activation ID
GeoNet:
ArcGIS 10 Trial Authorization Problems


Issue:
Error: 7174

Cause/Description:
The EVA license number has not been activated by the user.

Solution:
1. Go to the Esri Education Edition website, sign in using an Esri Global Account, and enter the EVA number for authorization.
2. Open the ArcGIS Administrator and
authorize the ArcGIS Evaluation software.

References:

Error: 7174: Only deployed entitlement line item can be fulfilled

Error 7174: Authorization request for EVAXXXXXXXXX cannot be completed
GeoNet:
ArcGIS 10.2 Activation Problem


Issue:
The 'Authorize' button is grayed out

Cause/Description:
Cannot complete the authorization process since the authorization button is grayed out.

Solution:
Log in as the Administrator on the machine. Even on a personal computer, it does not mean that one is logged in as the Administrator. Log off and back on with admin rights to complete the authorization process.

References:
GeoNet:
Cannot connect to license manager ArcGIS 10.2


Issue:
After entering an EVA number, the 'Next' button is grayed out.

Cause/Description:
A blank space after the EVA number may have been inadvertently copied and pasted when entering the EVA number, making the Software Authorization Wizard recognize the number as invalid.

Solution:
Type in the EVA number manually and then the Next button should become active.

References:
N/A


Issue:
Error: ArcView is not authorized for use.

Cause/Description:
The wrong license level was selected (Basic, Standard, Advanced), and it does not match the license level of the EVA number.

Solution:
1. Look up the EVA number and make sure the correct license level has been selected in the Administrator; re-authorization is not necessary.
2. Switch the license level, click Apply and OK.

References:

Error: ArcEditor/ArcView is not authorized for use

ArcMap and ArcScene errors - ArcView not authorized

I installed ArcGIS 10.2.2 with a 1 year student license but can't open ArcMap

其它相关参考
  1. Wiki.GIS.com: Field Guide to Esri Licensing


创建及修改时间
Created: 6/26/2015 Last Modified: 9/9/2015
原文链接
http://support.esri.com/en/kno ... 45046

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