Error executing tool.: Layer "layername": Unable to connect to map server at http://server/path. Failed to execute...
【相关信息】
Article ID: 46158
Software:
ArcGIS for Server 10.1, 10.2.1, 10.2.2, 10.3, 10.3.1, 10.2
ArcGIS Online Current
Platforms: N/A
【错误信息】
An error similar to the following is returned when printing a document from a web service hosted on an external network:
"Error executing tool.: Layer "layername": Unable to connect to map server at http://services.arcgisonline.c ... rver. Failed to execute (Export Web Map). Failed to execute (Export Web Map Task)."
-show me-
【错误原因】
The following are possible causes for the error:
Local or domain firewall configurations are disallowing communication between internal and external networks.
The account used to access the external web service has insufficient privileges.
Closed ports are disallowing communication between internal and external network.
Article ID: 46158
Software:
ArcGIS for Server 10.1, 10.2.1, 10.2.2, 10.3, 10.3.1, 10.2
ArcGIS Online Current
Platforms: N/A
【错误信息】
An error similar to the following is returned when printing a document from a web service hosted on an external network:
"Error executing tool.: Layer "layername": Unable to connect to map server at http://services.arcgisonline.c ... rver. Failed to execute (Export Web Map). Failed to execute (Export Web Map Task)."
-show me-
【错误原因】
The following are possible causes for the error:
Local or domain firewall configurations are disallowing communication between internal and external networks.
The account used to access the external web service has insufficient privileges.
Closed ports are disallowing communication between internal and external network.
1 个回复
EsriSupport
赞同来自:
The following are suggestions to identify the cause of the issue:
Confirm ports 4000, 4001, 4002, and 4003 are open. These ports are used for communication between GIS servers.
a. Navigate to the Windows Start menu.
b. In the Search interface, type 'cmd', and press Enter.
c. In the command prompt window, type netstat –ano | findstr "4000 4001 4002 4003", and press Enter.
ArcGIS for Server: Ports used by ArcGIS Server.
Configure firewall exceptions to allow communication between internal and external networks. The following technical article describes this in detail,
HowTo: Configure ArcGIS Desktop 10 through a firewall.
Grant the appropriate permissions for the ArcGIS account to enable communication with external networks. The following document describes this in detail,
Alter permissions.
Configure and deploy a reverse proxy server. This is a secure method of enabling internal and external traffic to communicate without compromising security. The following document describes this in detail,
Using a reverse proxy server with ArcGIS Server.
Support Services Blog: Setting up a Proxy.
【其它相关参考】
【创建及修改时间】
Created: 1/13/2016 Last Modified: 2/18/2016
【原文链接】
http://support.esri.com/en/kno ... 46158
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