CityEngine2015打开后闪退，求解决

闪退后生成的错误错误报告内容：
#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007feee337ba6, pid=6204, tid=6916
#
# JRE version: Java(TM) SE Runtime Environment (7.0_80-b15) (build 1.7.0_80-b15)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (24.80-b11 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C  [com.esri.prt.core.dll+0x1c7ba6]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
 
 
 
 
求高人解答