Bug: Exporting a map crashes ArcMap when Avast Antivirus is installed
【相关信息】
Article ID: 43489
Bug Id: BUG-000083539
Software:
ArcGIS for Desktop Advanced 10.1, 10.2, 10.2.1, 10.2.2
ArcGIS for Desktop Standard 10.1, 10.2, 10.2.1, 10.2.2
ArcGIS for Desktop Basic 10.1, 10.2, 10.2.1, 10.2.2
Platforms: N/A
【BUG描述】
When attempting to export a map, ArcMap may freeze or stop functioning. Users may also see unexpected issues with the overall usability of ArcMap. The program may either crash or disable functionality in the software.
【BUG原因】
This is a known issue. If Avast Antivirus is installed, the program recognizes .dll files from the C:\Program Files (x86)\ArcGIS\Desktop10.2\bin as viruses.
Article ID: 43489
Bug Id: BUG-000083539
Software:
ArcGIS for Desktop Advanced 10.1, 10.2, 10.2.1, 10.2.2
ArcGIS for Desktop Standard 10.1, 10.2, 10.2.1, 10.2.2
ArcGIS for Desktop Basic 10.1, 10.2, 10.2.1, 10.2.2
Platforms: N/A
【BUG描述】
When attempting to export a map, ArcMap may freeze or stop functioning. Users may also see unexpected issues with the overall usability of ArcMap. The program may either crash or disable functionality in the software.
【BUG原因】
This is a known issue. If Avast Antivirus is installed, the program recognizes .dll files from the C:\Program Files (x86)\ArcGIS\Desktop10.2\bin as viruses.
1 个回复
易智瑞技术支持
赞同来自:
Either disable Avast Antivirus, or whitelist the bin folder by following the steps below.
【创建及修改时间】
Created: 11/24/2014
Last Modified: 11/24/2014
【原文链接】
http://support.esri.com/en/kno ... 43489
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