Bug:  Windows Installer fails when attempting to access the location store of the roaming profile

相关信息
Article ID: 43537
Bug Id: BUG-000082512
Software:
Esri Maps for Office 1.0, 1.1, 2.0.1, 2.0.2, 2.1, 2.1.1, 2.1.2, 2.1.3, 2.1.4
Platforms: N/A

BUG描述
Esri Maps for Office does not install on a system where the local profile is stored on a network share from a remote system. In the case of a roaming profile, Windows Installer generates the following error:

"Could not access network location \\<network shared>\AppData\Roaming\Esri Maps."

BUG原因
Windows Installer cannot write to a network shared directory.
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解决方案
Windows Installer expects the local profile to be stored in the default location:


%USERPROFILE%\AppData\Roaming
Restore the local profile and proceed to install Esri Maps for Office. Once completed, change the value for the AppData Registry key back to the shared network drive.


  1. Go to the Registry Editor and navigate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell FoldersClick on the AppData registry key and set the Data path to the default directory: %USERPROFILE%\AppData\Roaming
  2. Install Esri Maps for Office.
  3. Return to the Registry Editor and navigate to the registry key location specified in Step 1. Set the value of the AppData Registry key back to the network shared directory: \\<network shared>\AppData\Roaming
  4. Launch Microsoft Excel. The software generates a template file in the shared directory, indicating it is writing to the new profile location.


创建及修改时间
Created: 12/4/2014

Last Modified: 12/8/2014
原文链接
http://support.esri.com/en/kno ... 43537

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