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  Error:  Internal Error 2753. The File is not marked for installation

【相关信息】
Article ID: 42504
Software:
ArcGIS - ArcEditor 10
ArcGIS - ArcInfo 10
ArcGIS - ArcView 10
ArcGIS for Desktop Advanced 10.1, 10.2
ArcGIS for Desktop Standard 10.1, 10.2
ArcGIS for Desktop Basic 10.1, 10.2
Platforms:
Windows XP, Server 2003, Vista, Server 2008, Windows 7

【错误信息】
When upgrading ArcGIS for Desktop, an error occurs during the installation process which prevents ArcGIS for Desktop from being installed. The following error is displayed:

"Internal Error 2753. The File <filename> is not marked for installation."

or

"Internal Error 2753. <filename>"



【错误原因】
The error is caused by an incomplete uninstallation of the previous version of ArcGIS for Desktop, which leaves behind certain files and registration keys that are unable to be replaced by the newer version of ArcGIS for Desktop.
2015-11-17 添加评论
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    【解决方案】

    The instructions below include making changes to essential parts of your operating system. It is recommended that you backup your operating system and files, including the registry, before proceeding. Consult with a qualified computer systems professional, if necessary.

    Esri cannot guarantee results from incorrect modifications while following these instructions. Therefore, use caution and proceed at your own risk.

    1. From the Control Panel, uninstall ArcGIS for Desktop and all other installed ArcGIS products.
    2. Navigate to 'C:/Program files(X86)/common files' and delete the ArcGIS folder. 
      The file path for 32-bit systems is 'C:/Program files/common files'
    3. Launch the Registry Editor from the Desktop by typing in ‘regedit.exe’ in the Windows Start menu search box.
    4. Navigate to the following registry key and rename 'ESRI' to 'ESRI_old'. 
      HKEY_CURRENT_USER\Software\ESRI
    5. Save and close the Registry Editor.
    6. Re-install ArcGIS for Desktop and the other ArcGIS products that were previously uninstalled.


    【创建及修改时间】
    Created: 5/2/2014

    Last Modified: 8/11/2014
    【原文链接】
    http://support.esri.com/en/kno ... 42504
    回复时间：2015-11-20 19:27:31 0 0
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