You do not have permission to access this application

【相关信息】
Article ID: 46142
Software:
ArcGIS Online Current
Esri Business Analyst Online Current
Esri Community Analyst Current
Platforms: N/A

【错误信息】
New and existing users are unable to login to the Business Analyst Web Application (BA Web App) or the Community Analyst Web Application (CA Web App), and the following error message is returned:

"You do not have permission to access this application".

【错误原因】
This error occurs if the BA or CA Web App subscription is renewed for new and existing users. The renewal of a BA or CA Web App subscription can cause ArcGIS Online to not recognize the connection of the current subscription to the group that allows users to login, once the previous BA or CA Web App subscription term has ended.

For more information on login issues, please refer to the following
Esri Support Services Blog: Unable to log in to Business Analyst Online or Community Analyst.