Problem:  Having trouble with file handling and using Bing layers after reverting from ArcGIS 10.1 to 10.0

【相关信息】
Article ID: 40533
Bug Id: N/A
Software:
ArcGIS - ArcEditor 10
ArcGIS - ArcInfo 10
ArcGIS - ArcView 10
ArcGIS Engine Runtime 10
ArcGIS for Desktop Advanced 10.1
ArcGIS for Desktop Standard 10.1
ArcGIS for Desktop Basic 10.1
ArcGIS Engine for Windows 10.1
Platforms:
Windows XP, Server 2003, Vista, Server 2008, Windows 7

【问题描述】
If the user has installed and uninstalled ArcGIS 10.1, and then installs ArcGIS 10.0 SP2, ArcGIS 10.0 SP3 or ArcGIS 10.0 SP4, they may encounter issues when trying to save, open files, or use Bing maps and layers in ArcGIS 10.0.

Double-clicking on a file such as an .mxd, .sxd, .3dd or a .lyr file to open it may result in an ArcGISFileHandler.exe error. Opening Microsoft Bing maps or adding Bing layers may cause ArcGIS 10.0 to crash. Using the Save command in an ArcGIS Engine application may cause the application to crash.

【原因】
ArcGISFileHelpLib.dll, which is left behind after ArcGIS 10.1 is uninstalled, can cause problems with file handling and Bing layers in ArcGIS 10.0.